Frequently asked questions
So What is it?
Free Web Design Online is a web based project that was started by Chad Kelly (who is located in South West
Victoria Australia) in 2005 to assist community groups and non profit organisations to get online.
Chad has been designing websites since 2004 and he believes that, "non profit organisations can really
benefit with a quality online presence".
How does your web design compare with other more expensive web design companies?
While we offer the web design service free to non profit and community organisations we strive to provide a
quality service that is identical to the level of service provided by more expensive web design companies.
Well maybe with one small exception, the service is free for non profit organisations.
We use the latest technology for the design and construction of all of our website projects which means that
we can design sites that are both functional and user friendly.
How long will it take for my site to be built?
That really depends on the size of the overall project, if your site is small with two or three pages and
contact information it could only take a couple of weeks to design but if you want a larger site with a large
number of pages and photo galleries and the like it could take a lot longer.
Contact us if you have a specific project in mind and we can work something out.
What do I need to provide for you to design a site?
The organisation or the person responsible for website matters within the organisation is responsible for
providing all the content that will appear on the site. If for whatever reason the client can not provide the
content then an agreement between Free Web Design Online and the client will need to be written and agreed on
before any copywriting services will commence.
Before any work on a clients website project is commenced a written website plan, produced by Free Web Design
Online will need to be agreed on by the client.
What is your main form of contact?
We use email as the main form of communication for the project, mainly for convenience of our clients and
ourselves as it means we can send content back and forth for approval.
How do you protect the privacy of clients?
Any contact you make with Free Web Design Online will be strictly confidential.
We will not share any information including email addresses with any third party unless you (the client) give
us prior consent or we are required to by law.
Free Web Design Online does not collect any private information from clients computers, the only information
we do see is the IP address that you use to access the internet with. This address does not give away any
personal information about you or your computer system.
The only information we get concerning you and your organisation is the information you give us in order to
complete your website design project.